the way i have it set up, there are only two email addresses in OTRS - the default otrs@localhost, and the one i added - [EMAIL PROTECTED] I set the default otrs@localhost to be invalid, so the only option would be the rma@ one. I also set this email to be the default 'auto-response from'. However, every time i test this out (test user creates ticket), the auto response always shows OTRS System (otrs@localhost) in the From: header instead of the rma@. What am I missing here?

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Jon Conkle

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