Martin Edenhofer wrote:
Hi Jon,
On Wed, Dec 11, 2002 at 04:05:16PM -0600, Jon Conkle wrote:
>the way i have it set up, there are only two email addresses in OTRS -
>the default otrs@localhost, and the one i added -
>[EMAIL PROTECTED] I set the default otrs@localhost to be invalid,
>so the only option would be the rma@ one. I also set this email to be
>the default 'auto-response from'. However, every time i test this out
>(test user creates ticket), the auto response always shows OTRS System
>(otrs@localhost) in the From: header instead of the rma@. What am I
>missing here?
That's strange. This works for me. :-/
Maybe you mean "response"? So you have to set the from address for the queue!
(auto-responses are e. g. 'default reply', response are default answers shown
in the qeue view)
>Jon Conkle
Martin
--
Martin Edenhofer - - http://martin.edenhofer.de/
--
Old programmers never die. They just branch to a new address.
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