So the system is working at the moment, I just have 2 questions left:

Is it possible to assign a sound to incoming messages?

How do I assign a different auto-reply to a queue ( so help reply to a help-request, info reply to a info request)?

greetz
Hans

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to