Martin
Edenhofer Para: [EMAIL PROTECTED]
<martin@edenh cc:
ofer.de> Asunto: Re: [otrs] Ticket Age
Enviado por:
otrs-admin@ot
rs.org
12/19/02
01:21 PM
Por favor,
responda a
otrs
> Hi Diego,
> Quoting Diego Fernandez <[EMAIL PROTECTED]>:
> > I'm here
> > http://
[...]/index.pl?Action=AgentStatusView&SortBy=Age&Order=Up&Limit=400
> >
> > and I noticed that U and D order for ticket Age, are inverted.
> >
> > Which archive do I have to change to correct this?
> Kernel/Modules/CustomerTicketOverView.pm ~146
> [...]
> if ($Self->{Order} eq 'Down') {
> $SQL .= " DESC";
> }
> else {
> $SQL .= " ASC";
> }
> [...]
> to:
> [...]
> if ($Self->{Order} eq 'Down') {
> $SQL .= " ASC";
> }
> else {
> $SQL .= " DESC";
> }
> [...]
This inverted all the items: ticket#, CustomerID, Age, etc.
That is not the thing! The only one to inver is Age the other are ok.
thanks,
Diego.
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