Have the same problem here... I just commented out the $Self->ArticleStorageInit(); and it seems to work...
The following message was sent by "Maarten Engelen" <[EMAIL PROTECTED]> on Sun, 12 Jan 2003 18:53:49 +0100. > Hi Martin, > > well that's what i figured too. ;) So I checked the config.pm and > default.pm files > and they have correct settings. To be sure I edited Tickets.pm and hard > coded the > module ArticleStorageDB in it. It gave me exactly the same error. All files > are available and the require statement doesn't give an error so there > must > be something else wrong. > I'll past the bit of code that gives the error here: > > my $StorageModule = 'Kernel::System::Ticket::ArticleStorageDB'; > eval "require $StorageModule"; > push(@ISA, $StorageModule); > $Self->ArticleStorageInit(); > > It gives me an error at the last line of the code above. > I don't know what is going wrong, as I'm not very much into Perl (yet), > but why is the module pushed in the @ISA array and than used > with a $Self statement? Looks like a strange statement to me, > but I may be wrong of course. :) > > Hope you can help me. > > Maarten > > > -----Oorspronkelijk bericht----- > Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]Namens Martin > Edenhofer > Verzonden: zondag 12 januari 2003 18:23 > Aan: [EMAIL PROTECTED] > Onderwerp: Re: [otrs] ArticleStorageInit error > > > Hi Maarten, > > On Sun, Jan 12, 2003 at 06:03:42PM +0100, Maarten Engelen wrote: > > > I just installed otrs RC1 on my system. When I visit > > http://www.domain.com/otrs/index.pl I get a 500 server error. When I > > manually run <OTRSHOME>/bin/cgi-bin/index.pl I get the following error: > > > > Can't locate object method "ArticleStorageInit" via package > > "Kernel::System::Ticket" (perhaps you forgot to load > > "Kernel::System::Ticket"?) at > > /home/otrs/bin/cgi-bin/../../Kernel/System/Ticket.pm line 96. > > > > Seems like a bug to me, but to be sure if I'm not the one to blaim here > I > > like to know if there's someone who knows a solution to this problem. > > Any help is greatly appreciated. > > It looks like there is a non existing module defined as > "TicketStorageModule" > in Kernel/Config.pm. > > For TicketStorageModule it's 'Kernel::System::Ticket::ArticleStorageFS' > or > 'Kernel::System::Ticket::ArticleStorageDB' possible. > > If I set 123 as TicketStorageModule in Kernel/Config.pm I get the following > error: > > [...] > [18:19:18 martin@cuba]:~/src/otrs >perl bin/cgi-bin/index.pl > [...] > Can't locate object method "ArticleStorageInit" via package > "Kernel::System::Ticket" (perhaps you forgot to load > "Kernel::System::Ticket"?) at > /home/martin/src/otrs/bin/cgi-bin/../../Kernel/System/Ticket.pm line 96. > [Sun Jan 12 18:19:25 2003] index.pl: Can't locate package 123 for > @Kernel::System::Ticket::ISA. > [...] > > -=> The same error message. > > > Maarten > > Martin > > -- > Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ > -- > Perfection is our goal, excellence will be tolerated. -- J. Yahl > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
