Hi Gregor, On Tuesday 18 February 2003 02:08, Gregor wrote: > We are looking for a possibility to move,close, change > status...on multiple tickets from queue view and search result > page. (mass action function) > For example if you can see already that the next 5 tickets are > spam, or 20 tickets need to be moved in to queue X I would > imagine it like this: > > Inside a queue or search results, put a checkbox in front of each > ticket. On the bottom of that page you have a dropdown like right > now the change queue function inside each ticket or simple > buttons, MOVE, CLOSE, .... If you click/select and action, it > will be performed on all checkmarked tickets. > > Is there already something like this? > If not would that be something for a future version?
I believe, this is still on the TODO list. We had a discussion during last June about this, you may want to read the thread in the archive: http://lists.otrs.org/pipermail/otrs/2002-June/000060.html (and the following). HTH, Stefan -- Stefan Schmidt Email: [EMAIL PROTECTED] [EMAIL PROTECTED] Bremen [EMAIL PROTECTED] [EMAIL PROTECTED] _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
