Hi Travis,

On Wed, Mar 19, 2003 at 01:11:07PM -0600, Travis Kelley wrote:
> Can anyone help he with adding a feature.  I want to add some perl code that
> would be executed whenever a user closes a ticket.  I have looked through the
> code but can't determine where to add stuff so it runs every time a ticket it
> closed.  Can anyone help me with this?

Kernel/System/Ticket/State.pm -> SetState() is used if a ticket state is 
changed. So it would be a good place to plug code in here.

 --=> However let me see what I can do this for you (a generic solution).


> Travis

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
nohl:  6:20am  up 33 days, 16:42,  6 users,  load average: 0.46, 0.19, 0.12
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to