Thanks... I don't mind helping with the coding...I just wanted a little direction so I
didn't have to start looking through the whole program. I may look into the
SetState() function just a little myself.
Travis
> Kernel/System/Ticket/State.pm -> SetState() is used if a ticket
> state is changed. So it would be a good place to plug code in here.
>
> --=> However let me see what I can do this for you (a generic solution).
>
>
> Martin
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