Hi Guenther,

On Wed, Jul 02, 2003 at 08:37:07AM +0200, Guenther Rasch wrote:

> I�m testing OTRS 1.1.2 on Suse Linux 8.2 Prof.
> In the customer interface, the following error
> occours while creating a new ticket (via customer-login):
> 
> Fehler: Need TicketID!
> 
> /tmp/otrs.log:
> 
> [Error] [Kernel::System::Ticket::State::StateLookup] [74] No StateID for 
> new found!
> [Error] [Kernel::System::Ticket::CreateTicketDB] [189] No StateID!!!

It looks like your database setup is corrupt. 

Try to setup your OTRS database new and it will work.

> Guenther

  -Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--

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