I�m testing OTRS 1.1.2 on Suse Linux 8.2 Prof. In the customer interface, the following error occours while creating a new ticket (via customer-login):
Fehler: Need TicketID!
/tmp/otrs.log:
[Error] [Kernel::System::Ticket::State::StateLookup] [74] No StateID for new found!
[Error] [Kernel::System::Ticket::CreateTicketDB] [189] No StateID!!!
Regards
Guenther
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