Hi Fernando,
On Mon, Sep 15, 2003 at 04:08:31PM -0300, Fernando Schapachnik wrote:
> > > Map => [
> > > # note: Login, Email and CustomerID needed!
> > > # var, frontend, storage, shown, required, storage-type, http-link
> > >
> > > ...
> > >
> > > [ 'UserCustomerID', 'CustomerID', 'id', 1, 1, 'var',
> > > 'http://URL/script?id=$Data{"CustomerID"}' ],
> > > ],
> > >
> > > but the expansion is not working. Thanks in advance!
> >
> > Which script do you refer to? It seems to me this were a basic Perl
> > question, and not directly deriving from OTRS, does it?
>
> I don't think so. I'm refering to a custom script that shows extended customer
> information. It takes a parameter 'id' being the CustomerID. Of course 'URL' and
> 'script' are just placeholders to simplify the example.
I think you need to set the CustomerID link in the customer detail box,
because if I understood it correctly, you don't use the otrs customer backend
modules.
Try the following in you Kernel/Config.pm:
$Self->{CustomerDBLink} = 'http://yourhost/customer.php?CID=$Data{"CustomerID"}';
:)
> Thanks and regards.
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
Old programmers never die. They just branch to a new address.
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