----- Original Message ----- From: "Michael Gurski" <[EMAIL PROTECTED]> To: "User questions and discussions about OTRS." <[EMAIL PROTECTED]> Sent: Friday, September 19, 2003 4:36 AM Subject: Re: [otrs] Reassigning one ticket's contents to another ticket?
> On Fri, Sep 19, 2003 at 01:04:20AM +0200, Robert Kehl wrote: > > What do you exactly mean by reassigning? > > > > Robert Kehl > > > > PS: Btw, the body of an email *could* be filled with content ;-) > > Robert, > > There was content, but some non-MIME-compliant mailers don't know how > to display MIME-types they don't understand. :-( I've included a cut > and paste of the body of the message as it came back to me below > (trimming sigs, etc), and I won't be signing this one: If I had looked closer at your mail last night, I would have seen the attachements, too. Sorry. > Is it possible to easily re-assign (or append) the contents of one > ticket in OTRS to be linked in under another ticket? >From the TODO file: - merge tickets - http://lists.otrs.org/pipermail/otrs/2002-August/000147.html It's scheduled for release 1.2 Regards, Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
