Is it possible to configure that the search should be looking for the text not only at 
the beginning but also in the middle of the entry?

Example:
"900001-0001 Jon Doe, Hamburg" <[EMAIL PROTECTED]>

I would like to search for "Hamburg" that is part of the customer�s lastname.



Also, is it possible to configure that otrs should display not only id, first_name, 
and last_name but also other DB-fields that I added manually? (I know how to display 
them in zoom-view)



Lars
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