Ok, I already found it (but I�m sure it wasn�t there yesterday ;-) One has to use "PhoneDefaultNewSubject" instead of "PhoneDefaultSubject". Is "PhoneDefaultSubject" used for something else or isn�t it used anymore?
Lars > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of > Lars Monsees > Sent: Tuesday, September 23, 2003 10:19 AM > To: Otrs (E-Mail) > Subject: [otrs] Bug with PhoneDefaultSubject (?) > > > Hello, > > I want a new ticket (created in phoneview) to not have a > default subject. > Therefore I copied the following text from Defaults.pm to > Config.pm. > > # default note subject > $Self->{PhoneDefaultSubject} = ''; > > # default note text > $Self->{PhoneDefaultNewNoteText} = ''; > > > It wasn�t necessary to restart httpd or otrs for the > "NewNoteText" to be empty. > But it didn�t work for the subject. I then restarted httpd > and otrs but nothing changed. > > I used 'test' instead of '' and this didn�t work either. > > > Did I forget something or could this be a bug? > > > > Lars > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? >
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