On Mon, 2003-10-20 at 18:57, Mihai Maties wrote:
> I have OTRS installed on a server that uses qmail as SMTP relay. OTRS does not
> include a "Date: " header when sending messages maybe because it expects the
> MTA to do it instead. Unfortunately qmail does not add the missing header and
> if the e-mail message passes only through qmail servers then it arrives at
> destination "date-less".
That's not what's supposed to happen, and it's not what, in my
experience, does happen. The behaviour I see is that described in the
qmail-header man page:
STAMPS
Every message must contain a Date field, with the date in a
strict format defined by RFC 822. If necessary qmail-inject
creates a new Date field with the current date (in GMT).
I know this because I investigated it recently when a customer
"complained" that the Date header of messages from OTRS was displayed
differently by his mail program (because the date originated in GMT
time, not local time).
> This is very annoying so I tried to modify the following section from the
> SMTP.pm file:
>
> $Param{Header} .= "Subject: $Param{Subject}\n";
> $Param{Header} .= "X-Mailer: OTRS Mail Service ($VERSION)\n";
>
> by adding
>
> $Param{Header} .= "Date: " . strftime "%a, %d %b %Y %T %z", localtime ;
>
> Unfortunately this doesn't seem to solve the issue...
>
> Do you have another suggestion ?
Check qmail. It shouldn't be behaving as you say it does. If you pipe a
simple message without a Date header, e.g. From, To and body will do, to
'qmail-inject -n', you should get a Date header in the output. When I do
that, I get Return-path, Date and Message-ID headers added.
Jim
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