Hi Jim,
On Thu, Feb 19, 2004 at 03:52:10PM +0000, Jim Wight wrote:
> I'm in the process of checking a test system I've upgraded to 1.2.1
> (from 1.1.1-01).
>
> I notice that the customer preference 'Show closed tickets' has
> no effect. I always get only open and new tickets listed in
> Ticket-Overview whatever the setting. Is the preference supposed to
> work, or do the Show closed tickets/Don't show closed tickets links
> effectively replace it?
No. With "Show closed tickets/Don't show closed tickets" you just can
switch without change the default preferences.
I can't reproduce your problem. It's also working on demo.otrs.org. :-/
> Jim
Martin Edenhofer
--
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