On Friday, February 20, 2004 11:59 AM
Bianchi, Giordano <[EMAIL PROTECTED]> wrote:
> Since I've upgraded to OTRS 1.2.1, i've been getting reports of
> tickets being "removed" by the system automatically. I've looked at
> the history of one of these tickets and it seems that the root
> account changed the status of the ticket without any user
> intervention.
Did you change the ticket states in any way? Do you have an jobs running
in GenericAgent performing the above?
Regards,
Robert Kehl
--
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