Hi Mikhail, I'd say you have to create a group who has permissions on the inbox queue only, then use the customer<->group management to assign this group to users.
Brice Levy ----- Original Message ----- From: "Mikhail Kravchuk" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, February 24, 2004 4:52 PM Subject: [otrs] How to limit quantity of queues which sees customer user? > Hi All! > > How to limit quantity of queues which sees customer user? > Example I have few queues: > - inbox > - mail > - internet > - phone > - etc. > > But I would want that customer users saw only queue inbox. > It is possible? > > -- > Regards, > Mikhail Kravchuk > Entri ltd. > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
