On Tuesday, February 24, 2004 5:50 PM
Mikhail Kravchuk <[EMAIL PROTECTED]> wrote:
>> I'd say you have to create a group who has permissions on the inbox
>> queue only, then use the customer<->group management to assign this
>> group to users.
> Hmmm...
> But I have 1000+ customer users.
> And records about them are stored in LDAP the catalogue.

The easiest soultion were to create the queue list manually. 
Say, "inbox" is Queue 1:

    $Self->{CustomerPanelOwnSelection} = {
        # QueueID => String
       '1'  => 'Support',
   };

hth,

Robert Kehl

-- 
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/

Reply via email to