Hi Joseph,
On Tue, Feb 24, 2004 at 09:55:24AM -0800, Joseph Saracino wrote:
> Has anyone had any luck setting the 'TicketDivider' config option (in
> 1.2.1)? I just browsed through the code and it didn't seem to be getting
> used in the right places ;) Is this option available in preparation for a
> future implementation?
The TicketDivider-Patch isn't in the cvs tree yet (but we want to take it into
the cvs).
> I'm interested because I'd like to get around the Outlook auto-subject
> cleanup issue (this is mentioned in the user archives). In lieu of this
> option, what have other folks done? Or, is everyone just living
The "workaround" is a longer TicketHook. E. g. Ticket# or Case#...
> -- Joe
>
> PS -- otrs rocks!
Fine! :)
Martin Edenhofer
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