Re: [otrs] First time install problems

John Nicholson Tue, 24 Feb 2004 15:54:41 -0800

Robert-

Thanks for the fast response. One problem down and one to go. The second post you put up solved the Config file problem. Heres my output now:

xmailserver:/opt/otrs/bin admin$ perl -cw /opt/otrs/bin/cgi-bin/index.pl
/opt/otrs/bin/cgi-bin/index.pl syntax OK
xmailserver:/opt/otrs/bin admin$ perl -cw /opt/otrs/bin/PostMaster.pl
/opt/otrs/bin/PostMaster.pl syntax OK
xmailserver:/opt/otrs/bin admin$

Now the other problem. What is the correct way to tell if my Perl is up and running correctly? I'm pretty sure it is. The one grey area is the pathing that is showing up-

Can't stat /Network/Library/Perl/5.8.1/darwin-thread-multi-2level: No such file or directory

My Perl lives at /Library/Perl/5.8.1/darwin-thread-multi-2level without the network in front of it. Where is the /Network coming from?

John

On Tuesday, February 24, 2004, at 03:15 PM, Robert Kehl wrote:

On Tuesday, February 24, 2004 11:59 PM
John Nicholson <[EMAIL PROTECTED]> wrote:

xmailserver:/opt/otrs/bin admin$ ./otrs.checkModules
Can't stat /Network/Library/Perl/5.8.1/darwin-thread-multi-2level: No
such file or directory
  at ./otrs.checkModules line 41
Can't stat /Network/Library/Perl/5.8.1: No such file or directory
  at ./otrs.checkModules line 41
Can't stat /Network/Library/Perl: No such file or directory
  at ./otrs.checkModules line 41
                   CGI ... ok

...andsoon

Are you sure your Perl installation is complete and working? This is
what the output should look like:

$ /opt/otrs/bin/otrs.checkModules
                  CGI ... ok
...andsoon

Can't locate Kernel/Config.pm in @INC (@INC contains:

...

Can anyone explain to me where I have gone wrong and how to get back
on track?  Thanks for any help.


Without the main configuration file nothing will ever happen than the
above. You get back on track by creating it via:
cd /opt/otrs/Kernel && cp Config/Defaults.pm Config.pm

hth,

Robert Kehl

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

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Re: [otrs] First time install problems

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