On Saturday, March 13, 2004 4:31 PM Ivica Mustapic <[EMAIL PROTECTED]> wrote: > When updating customer information, password filed is always empty, > therefore update asks me to type a new password. But that resets > current users password.
That's how it's meant to work. > How do I update customer information without reseting customer's > passwords? Leave the field empty. You are only forced to supply a new password if you alter the username. > Also, in the PhonView Owner field is empty. Assign the correct rights in the specific groups, as otherwise you won't be able to have a ticket assigned to you. http://localhost/otrs/index.pl?Action=AdminUserGroup hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
