On Monday, March 29, 2004 7:17 PM
Rob Poudrette <[EMAIL PROTECTED]> wrote:
> Covert, Jake wrote:
>> What does the OTRS log file say?
> I could not find a log file for OTRS
Your log destination is set in Config.pm through these settings:
# (log backend module)
$Self->{LogModule} = 'Kernel::System::Log::SysLog';
# $Self->{LogModule} = 'Kernel::System::Log::File';
# param for LogModule Kernel::System::Log::File (required!)
$Self->{'LogModule::LogFile'} = '/tmp/otrs.log';
Per default, OTRS is logging to Syslog. On Windows, the default is the
file c:\otrs\otrs\var\log\otrs.log.
Just to clear up logging things,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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