Hi this is an exemple of config to permit OTRS to read mail from an
IMAPS server with fetchmail and procmail:

# .fetchmailrc
poll <IMAP SERVER> port 993 plugin "openssl s_client -connect %h:%p" \
protocol IMAP username <OTRS_MAIL_USERNAME> password \
<MAIL_PASSWORD> is <LOCAL OTRS USERNAME>

# crontab - to check mail every 5 min
*/5 * * * * /usr/bin/fetchmail -a -m /usr/bin/procmail >> /dev/null 

If procmail and fetchmail binary are not in /usr/bin change theirs
location to the good location.

It's not a scoop but perhaps some people search that.

        Regards,

                Yann

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