Robert Kehl wrote: > On Wednesday, April 21, 2004 8:19 PM > Andrew Ferris <[EMAIL PROTECTED]> wrote: > > Software error: > > Can't locate object method "new" via package > > "Kernel::System::CustomerUser::LDAP" at > > /opt/otrs/bin/cgi-bin/../../Kernel/System/CustomerUser.pm line 42. > > What does OTRS' log say? > > Try playing with the options in scripts/apache*-perl-startup.pl.
Thank you for the reply Robert. It turned out that I made the n00bish mistake of not installing Convert::ASN1 and as soon as I did that we could see that LDAP info. Now that we see it, we still only see about half of our users (around 100 or so) in the CustomerUser section of the Admin area. The OTRS log has sizelimit exceeded errors. Is there a setting in one of the LDAP pm files to allow more information to be displayed, in terms of the number of users? thanks, Andrew _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
