On Friday, May 07, 2004 12:39 PM
[EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
> Is there a way of deleting a single entry from a ticket and leaving
> the rest of the thread intact?
No, there isn't. We always keep a complete history of everything that
has happened to a ticket.
Regards,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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