(snip) > > Cool. I think it would make sense to change the terminology on the > preferences screen to match what is in the agent view. >
Ack. >> Whatever you select in your agents preferences under 'custom queues' >> is used to select unlocked tickets from and to show these in your >> personal queue. >> > > Right, thanks. > > What is the state of play re: maintenance of OTRS? Are there lots of > folks at work on the code & documentation? > As always, I guess there could be more. If you want to contribute you could perhaps send an mail to '[EMAIL PROTECTED]'. (snip) > > Thanks for your help Lars. > De nada =) > M _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
