> My tickets are being created with ID's like:
> 
>       2004050610000025
> 
> which I don't like.  Is this a configuration option I set before I
> knew better and now cannot find?
> 
> How can I change the ID's being generated?
> 


check Defaults.pm for
    # TicketNumberGenerator                               # 


> Thanks,
> 
> Matt


Lars
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