Hi,

On Sun, 9 May 2004, award-winning Robert Kehl wrote:
> On Saturday, May 08, 2004 11:16 PM Eberhard Moenkeberg <[EMAIL PROTECTED]> wrote:
> > On Sat, 8 May 2004, Eberhard Moenkeberg wrote:

> > I see that there is a directory /opt/otrs/var/log with ownership
> > root:root. This inhibits procmail to log:
> > May  8 23:02:36 lxi001 procmail[14230]: Error while writing to
> > "/opt/otrs/var/log/procmail-2004-05.log"
> > I think it would be better to design it as /var/log/otrs/
> > with ownership otrs:www.
>
> Sorry, we want to stay inside the given /opt/otrs tree. /var is no
> option, as long you don't use syslog's facilities local{0-7} or similar.

OK.

> > After changing the ownership of /opt/otrs/var/log/, I see procmail
> > complaining there about not being able to write a lock file...
> > Did I miss a general step of setting ownerships/permissions?
>
> Revert .procmailrc to it's initial state and execute
> bin/SetPermissions.sh to set the proper permissions.

Should not something like this run automatically during the RPM install?

Cheers -e
-- 
Eberhard Moenkeberg ([EMAIL PROTECTED], [EMAIL PROTECTED])
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