Dear List, I want to get the Ticket ID of one specific ticket with specific criterias out of OTRS. So the 3rd party software can create an eMail with the correct Ticket ID in the subject (and/or Mail Header).
Is this possible without an native database connection? Is there any OTRS module which does this work? Can I or should I manipulate the GA for this? Thanks for you input, Matthias Eichler -- Matthias Eichler <[EMAIL PROTECTED]> kernzeit AG _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
