Hello again, all...
By default, when you use a Response to reply to a ticket, the Response text
appears BELOW the ticket text. What files do I need to edit to change this.
Looking at the source, I see the places it's getting the info from, but when
I try to find that data within any of the files I get NOWHERE.
No biggie, but if you've got a solution, I'd love to hear it.
In the meantime I'm gonna keep trying to find it myself...
Scott
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