On Wednesday, May 12, 2004 11:50 PM
[EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
>> This bit works, but limits all customers to this queue, is there a
>> way to limit customers to ONLY the queues in there groups?
This is the default behaviour.
>> e.g. I run a company that supports difererent customers, i want to
>> assign a queue to each customer (so i dont have one person assiging
>> jobs to queues all day) but i dont want each customer to see another
>> customers tickets. Each customer can have any number of employs,
>> each of which would have access to the same queue (maybe some
>> customer users would have access to another queue for extra stuff)
>> Is this kind of thing posible?
Enable $Self->{CustomerGroupSupport} in Config.pm, group your customers,
and assign their groups to their specific queues. Revoke all other
rights. Take take that the customers do not belong to any of the groups
mentioned in $Self{CustomerGroupAlwaysGroups} = ['users', 'faq'];
hth,
Robert Kehl
--
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