On Tuesday, June 01, 2004 4:57 PM
Brandon Friedman <[EMAIL PROTECTED]> wrote:
> Good day
>
> Been testing OTRS for a couple of weeks.
>
> How do I get the Owner field to show on the ticket (without having to
> zoom) either in the queue or locked ticket queue?
It's there, but commented:
Create a new theme and edit the file TicketView.dtl. Remove the comments
before these lines:
<tr valign="top">
<td><b>$Text{"Owner"}:</b></td>
<td><div title="$QData{"Owner"}">$QData{"Owner","18"}</div></td>
</tr>
You may place the piece of code wherever you like.
hth,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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