Hello,
As per a previous e-mail ("Locked Ticket View") you suggested I edit the DTL
info for the AgentMailboxTicket.dtl file to get the Agent Mailbox default
view to look like the default QueueView.
So far, things look good except for one problem--
The strings, $Data{"TicketAnswer"} and $Data{"MoveQueuesStrg"} are
returned empty. For some reason that data isn't being pulled in the Agent
Mailbox area like it is in the QueueView.
Any ideas?
Scott
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/
