On Wednesday, June 02, 2004 7:55 PM unbekennt X <[EMAIL PROTECTED]> wrote: > In a customer email reply to a ticket there was a pdf attachment. > If this is selected, a new browser pane is opened but nothing is > displayed. > If the file is saved from OTRS to a local folder it can then be > viewed OK by going to the folder and double-clicking.
Are multiple files displayed to let you choose from? What are the names of the links you click on, and the corresponding contents of the links? > This means that OTRS is correctly receiving and holding the pdf, but > cannot display it. Just to be clear - you're not trying to open any file directly from the hard drive, but instead you're always trying to open the questioned PDF from within the web application?!? > Is this a bug or am I not meant to try to view pdf's directly? You're meant to as long as you underlying OS thinks you're meant to. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
