> I guess the tickets bear a wrong CustomerID. Check that. Work on the 'Map' in $Self->{CustomerUser}.
Sounds reasonable
anough but the CustomerID (for the customer user and the
tickets in question) seems to be alright (I see the tickets in the Ticket
Overview screen allright). But maybe the link between ticket and article is the
problem? unfortunately I am not quite able to verify how permissions verifies to
articles.
Stig
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