Hi Tyler,
On Wed, Aug 25, 2004 at 09:51:49AM -0600, Tyler Hepworth wrote:
> When I try to create a ticket from the customer interface, I get the message
> "need TicketID!". Could someone please point me in the right direction as
> to what I should look for to fix this?
>
> Thanks,
>
> Tyler Hepworth
>
> Here is the output of my logs:
>
> Apache:
>
> Aug 24 17:50:58 fnabogtls OTRS-CGI-10[1128]:
> [Error][Kernel::System::Ticket::CreateTicketDB][Line:235]: No StateID!!!
> Aug 24 17:50:58 fnabogtls OTRS-CGI-10[1128]:
> [Error][Kernel::System::Ticket::Article::CreateArticle][Line:41]: Need
> TicketID!
Did you change something? What version do you use?
Martin Edenhofer
--
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