On 9/7/04 11:20 PM, "Martin Edenhofer" wrote: > OTRS wan't to create a new ticket with articles. The new ticket gets > created but OTRS isn't able to create the article. -=> So there > are Ticket with now articles on it (maybe you changed something on > your system).
I've not changed anything, which is why I'm so baffled. > However, a ticket needs min. one article. If there is no article, > then you have a problem. You need to delete this "empty" tickets > from the database: I don't know what caused this to happen, but I'll dive into the database now and see if I can remove all the empty tickets. -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
