You can't from the search screen. This probably has something to do with the fact that a ticket can be closed more than once in its lifetime and closing can be done in multiple ways. You can try using SQL to get what you want.
Something like the following query might help: SELECT t.tn, th.name, th.create_time FROM ticket_history as th left join ticket as t on th.ticket_id=t.id WHERE th.history_type_id IN (27,30,15) AND th.name like "%closed%" ORDER BY th.create_time This will return ticketnumbers, a brief description of how it was closed and the corresponding timestamp. You can also define date-time ranges to search for in MySQL using the Now() and Interval functions, so a bit more tweaking is possible. You'll have to check for the correct syntax to use though. hth, Edgar Meij On Tue, 1 Feb 2005 10:06:22 +0100 (MET), Anne-Mie Vandermeeren <[EMAIL PROTECTED]> wrote: > > Hi, > > How do I search for tickets that were closed on a certain day. I can only > use the creation date in the search window, not the close date. > > Anne-Mie > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ > -- 'An approximate answer to the right question is worth a great deal more than a precise answer to the wrong question' _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
