Hi
We have started using OTRS as our support system. It works quite well. Thanks. However, I have few questions: 1. Is it possible to delete a queue? I created some I do not need. 2. Can users change (i.e. support people) change their email. It does not seem possible in the preferences area. 3. I got quite lot of Perl errors. I reported two as error #681 and #682. 4. We would really like that the queues could be viewed similarly to how to view issues on a mailing list. Does that make sense? Is that something you have considered? For instance I as a manager would like to follow what my employees are doing. I know you can do a search but it is not convenient browsing. 5. [My queues] in the preference section is not intuitive. Say you have Que1 Que2 Que3 and you want to added Que1 and Que3. How do you do that? Regards Erling ************************************************************************* MOSEK ApS C/O Symbion Science Park Fruebjergvej 3, Boks 16 DK-2100 Copenhagen O Denmark Phone (work): +45 3917 9907 Mobile-phone: +45 2362 9520 Fax: +45 3917 9823 Email: [EMAIL PROTECTED] Homepage: http://erling.andersen.name http://www.mosek.com/homepages/e.d.andersen/ ************************************************************************* _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
