Hi there!
Is there a direct way to search directly for tickets to a certain customer?
Example:
I'm searching for a company named something like 'Miller', the only good way to find that company is to search with the CustomerUser module. If I have identified the right Miller in London, then there is no way to click on a button/link and see all the tickets to that customer, I have to copy login or customer id and go back to the search module...
is that the only way or am I wrong?
lg martin _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
