At 09:54 AM 2/14/2005, you wrote: >Hello Mr. Andersen, > >>The spam mails we get we use the remove to get rid of. However, >>they still show up a search. What is did best/correct way to get rid >>of spam so they do not show up anywhere. > >The best way is, generate a Queue named "Spam". > >The next step is, generate a agentjob (Admin Interface) that all tickets in >the queue "Spam" set closed (1 times a day).
Thanks. That is nice. However, would it not be natural to build in a SPAM buttom that would remove such emails. So the agents could deal with them immediately. Erlibg >with kind regards, > >Stefan Rother > >-- >((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg > http://www.otrs.de/ :: Manage your communication! >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support oder Consulting f�r Ihr OTRS System? >=> http://www.otrs.de/ ************************************************************************* MOSEK ApS C/O Symbion Science Park Fruebjergvej 3, Boks 16 DK-2100 Copenhagen O Denmark Phone (work): +45 3917 9907 Mobile-phone: +45 2362 9520 Fax: +45 3917 9823 Email: [EMAIL PROTECTED] Homepage: http://erling.andersen.name http://www.mosek.com/homepages/e.d.andersen/ ************************************************************************* _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
