At 11:22 AM 2/14/2005, you wrote:

>Hello Mr. Andersen,
>
>
>>However, would it not be natural to build in a SPAM buttom that would remove 
>>such emails. So the agents
>>could deal with them immediately.
>
>SPAM buttom??? anymore you can install a spamfilter. The spamfilter checks the 
>emails bevor they come in.


Our email is already filter by BrightMail. It is not an very aggressive filter 
but that is part of
their philosophy because they do not was false positives.

All I meant was. I think SPAM very common and everybody has deal with it. 
Therefore, I think
some build in support for SPAM would be nice. 

You stuff with generic agent is fine. But may it should be added to the FAQ 
then.

Thanks.

Erling





>with kind regards,
>
>Stefan Rother
>--
>((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
>        http://www.otrs.de/ :: Manage your communication!
>_______________________________________________
>OTRS mailing list: otrs - Webpage: http://otrs.org/
>Archive: http://lists.otrs.org/pipermail/otrs
>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>Support oder Consulting f�r Ihr OTRS System?
>=> http://www.otrs.de/

*************************************************************************
MOSEK ApS     
C/O Symbion Science Park    
Fruebjergvej 3, Boks 16
DK-2100 Copenhagen O
Denmark

Phone (work): +45 3917 9907
Mobile-phone: +45 2362 9520
Fax:               +45 3917 9823
Email: [EMAIL PROTECTED]
Homepage: http://erling.andersen.name 
                  http://www.mosek.com/homepages/e.d.andersen/

************************************************************************* 

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/

Reply via email to