I'd like to do some customization of the OTRS notifications
(specifically, Customer:OwnerChange). Is there a listing somewhere of
the valid tokens that can be used in the notification e-mails (i.e.,
<OTRS_Owner_FirstName>, <OTRS_TICKET_NUMBER>, etc.)? I have looked
through the manual, but can find no reference to the valid placeholder
tokens beyond the ones in the default notifications and those in the
example text shown on the update notifications admin screen.
-Stephen
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