That�s a config option and if it activated, you can see all tickets from your company.
How does it work out which tickets belong to the same company? Using customer groups, e-mail domain name, or some other method?
Thanks Greg
-- Greg Bolshaw Flamble ~ 8 Royal Parade ~ London ~ W5 1ET Tel: +44 (0)20 8997 5000 Fax: +44 (0)20 8997 0048 [EMAIL PROTECTED]
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