Hi all,
I am new to RT - Just installed 1.3.2 from source, and I would
like to setup LDAP auth to Active Directory. After reading the many
examples out there I have made it to a point where when a user hits the
customer.pl and puts in their Active Directory username and password you
see a message in the logs that the auth was successful - but the web
page shows Panic! No UserData!!!
I assume this is because RT wants that users information in it's own
database, hence the overlay to
http://wiki.bestpractical.com/index.cgi?AutoCreateFromExternalUserInfo
AutoCreate -
My problem is I believe in installing this overlay - the documentation
refers to a couple of items that do not seem to exist - such as
RTSiteConfig.pm which does not exist - so I was using Config.pm - or the
'lib' directory where you are supposed to put files - I have just been
placing them in Kernel/System -
To get the auth and user creation to work - I copied the User_Local.pm
and CurrentUser_Local.pm into System - So far the auth piece works but
the user creation does not - No errors are reported in the logs .....
Added the following lines to Config.pm
# This is an example configuration for an LDAP auth. backend.
# (take care that Net::LDAP is installed!)
$Self->{'Customer::AuthModule'} =
'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = '172.17.17.110';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} =
'dc=corp,dc=phillips,dc=com';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'SamAccountName';
$LDAPExternalAuth = 1;
$LdapServer="172.17.17.110";
$LdapUser="cn=administrator,cn=Users,dc=corp,dc=phillips,dc=com";
$LdapPass="ourpass";
$LdapBase="dc=corp,dc=phillips,dc=com";
$LdapUidAttr="sAMAccountName";
$LdapFilter="(objectclass=*)";
$LdapTLS = 0;
$LdapGroup ="cn=Domain Users,ou=Users,dc=corp,dc=phillips,dc=com";
$LdapGroupAttribute = 'uniqueMember';
$LdapSSLVersion = 2;
$LdapNameAttr = "cn";
$LdapMailAttr = "mail";
$AutoCreateFromExternalUserInfo = 1;
Any thoughts appreciated,
Edward B
Ebrooathealthydirections.com
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