Hello Thiago!
On Fr, Mai 20, 2005 at 11:51:43 -0300, Thiago Lima wrote:
> There's any way to make an administrador receive all tickets created in
>his email?
>
> I want to have someone that does not access otrs all the time to be
>able to see what's going on.
I think what you are looking for is:
# SendmailBcc
# (Send all outgoing email via bcc to...
# Warning: use it only for external archive funktions)
$Self->{'SendmailBcc'} = '';
Put it in your Kernel/Config.pm and insert the mail address, that should
recive all outgoing mails. For incoming mails you can setup filter
roules that forward this messages to another mailaddress.
>Thiago lima.
Have a nice weekend,
Christian
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