Hi!
If you choose a discrete user on the other group (say, "group2"),
you'll also
need to allow the "change_owner" permission. OTRS will move the ticket to the
new
queue (owned by "group2") and then change the owner to someone else you choosed
from "group2". That's why you'll also need to allow "change_owner".
Regards,
On 20 May 2005 at 14:08, Parent, Cyrille wrote:
>
> I have a group of users that have the "move_into" and "create" role for
> another group. They are able to move tickets to the other group's
> queue but as soon as they do they are give a "no permission go
> away" message. What's the deal? Cyrille
>
> OTRS-WIN 124
>
---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/
