Alex Mihicinac wrote:
Hello,
I have strange problem. After adding new user, he is not able to see
all queues in "Change queue" dropdown box. He has the same settings
like more than 30 users, but they can see all queues correctly. Only
difference is, that they were createdit in earlier versions of OTRS
and were pass trough with upgrades, he was added as new user trough
admin menu.
While trubleshuting this problem, I got disturbed with this table:
ro Read only access to the ticket in this group/queue.
move_into Permissions to move tickets into this group/queue.
create Permissions to create tickets in this group/queue.
owner Permissions to change the ticket owner in this group/queue.
priority Permissions to change the ticket priority in this
group/queue.
rw Full read and write access to the tickets in this group/queue.
Problem solved. Sorry, my mistake. I've fixed permissions in Config.pm
file, long time ago... ;-)
Best regards,
Alex
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