AFAIK, that option is just for mail tickets (read as received by mail
by OTRS), a
not for the ones created through the web interface...
On 27 May 2005 at 12:25, Jerome Alet wrote:
> On Fri, May 27, 2005 at 11:39:37AM +0200, Yann Richard wrote:
> >
> > # PostmasterDefaultQueue
> > # (The default queue of all.) [default: Raw]
> > $Self->{PostmasterDefaultQueue} = 'Your Personnal Queue';
> >
> > This Queue MUST be created before via admin web interface.
>
> This doesn't seem to work.
>
> When a "faked" customer creates a new ticket, the destination queue
> which is selected is always the first one in alphabetical
> order, i.e. 'Junk'
>
> I'd like to have only the two queues I need there.
>
> bye
>
> Jerome Alet
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---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
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